What happens if my dog is stolen or lost?
If your dog is lost or stolen you should in the first instance report it to your local police force and let them know your dog’s DNA is on our database. There are several organisations that you can contact online to help find a lost dog and your pet insurance company might also be able to assist. Please also notify Cellmark by sending an email to dnaprotected@cellmark.co.uk so that we can record that your dog is lost on the database. We can also, if you wish, publicise that your dog is lost on our DNA Protected website.
Other FAQs
How does the DNA Protected service work?
Is there a lower age limit for taking a DNA swab?
Why do I need to wait for an hour?
Will DNA Protected give me an indication of my dog's breed?
Will it give me an indication of any health problems/genetic diseases?
Who holds my data/what data is held and who is it shared with?
Who holds the database, what will it be used for and who will have access to it?
Can I get a copy of my dog’s DNA profile?
What happens if I move or the ownership of the dog changes or if my dog dies?
Has the technology been used and accepted in court?
What happens if my dog is stolen or lost?
How will dogs be identified using the Forensic Dog DNA Database?
Is the DNA Protected service accredited?
What are the chances of identical twins within a litter?
What’s in the DNA Protected sampling kit?
Is there a discount for breeders or organisations with multiple dogs?
I haven’t received my report, what should I do?
Don't forget our customer services team are on hand to provide any help and assistance you might need. Please don't hesitate to call us, our friendly and experienced advisers will be pleased to answer any questions you might have about our services.